Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within 2–4 business days after payment is received.

  • During holidays or sales events, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Standard Shipping: 5–7 business days

    • Expedited Shipping: 2–3 business days

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

  • We currently ship within the United States.

  • Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.

Damages & Lost Packages

  • We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

  • Keep all packaging materials and damaged items before filing a claim.

Local Pickup (Optional)

  • Local pickup may be available upon request. Contact us before placing your order to arrange details.

Questions
If you have any questions regarding your shipment, please contact us at info@zariacandleco.com.